Frequently Asked Questions
Everything you need to know about shopping at Gentleman
What are your shipping options and delivery times?
We offer standard and express shipping across the country. Standard delivery typically takes 3-5 business days, while express shipping arrives within 1-2 business days.
How can I return or exchange an item?
You can return any unworn item in its original packaging within 14 days of receipt. Simply contact our support team to initiate a return or visit one of our physical boutique locations.
Are your products covered by a warranty?
Yes, all our high-quality accessories and fashion items come with a 12-month manufacturer warranty covering any defects in materials or craftsmanship.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.
How do I know which size will fit me best?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart to ensure the perfect fit.
Can I track my order after it has been shipped?
Absolutely. Once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your package's journey in real-time.